June 24, 2024





This privacy policy outlines our rules and practices for the gathering, using, and disclosing information about you when you use the service. We utilize Your personal information to deliver and enhance our service to you. By using our service, you agree to the collection and use of information in accordance with this Privacy Policy.


Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.



For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.


Application means the software program provided by the Company downloaded by You on any electronic device, named PSMAS 24/7 Mobile App


Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to PSMAS, PSMAS House, 47 George Silundika Avenue, Harare , P.O Box  885, Harare, Zimbabwe.


Country refers to: Zimbabwe


Device means any device that can access the Service such as a computer, a smart phone or a digital tablet.


Personal Data is any information that relates to an identified or identifiable individual.


Service refers to the Application.


Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.


Usage Data refers to data collected automatically, either generated using the Service or from the Service infrastructure itself (for example, the duration of a page visit).


You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.


Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

We may request specific personally identifiable information from You while you use Our Service so that We can get in touch with or identify You. Information that is personally identifiable may comprise, but is not restricted to:

  • First name and last name
  • Beneficiary name and last name
  • National ID Number
  • Employment Number
  • Email address
  • Membership number
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Account details
  • Fingerprints
  • Device location
  • Contact list
  • Application will access your device camera


Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as The Internet Protocol address (IP address) of Your Device, the type and version of your browser, the pages of our service that You view, the time and date of Your visit, the amount of time you spend on those pages, unique device identifiers, and other diagnostic data


When do we collect your personal data

We may automatically gather certain information when You access the Service via a mobile device. This information may include, but is not limited to:

  • The kind of mobile device you use
  • Its unique ID
  • Its IP address
  • Its operating system
  • the kind of mobile Internet browser you use, and other diagnostic data.

We might additionally gather data that is sent by your browser each time you visit our service or use a mobile device to access it.


We collect personal data when you:

  1. Create user account

When you register on the Service, we collect the personal data you provide such as your email address, password, and country to create a user account. We only collect information that you have made available to us.


  1. Use the service

When you use and interact with the Service, we collect information about how you access and use the Service. We collect certain technical information including, for example, URL information, your IP address, the type of device you use to access the Service and the operating system of your device.


  1. Make payment

When you pay for your subscription, we collect your name, address, and credit or debit card information (e.g., card type and expiration date) necessary to process your payment. We use payment service providers to process your payment.


  1. Use the site

When you use the Site, we collect certain technical information, including your IP address.


  1. Communicate with us

When you communicate with us, we collect the information you provide. This may include your name, membership number, email address and phone number.


Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.


  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.


  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.


  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.


  • To manage Your requests: To attend and manage Your requests to Us.


  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.


Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.


The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.


The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.


Data Security


– Encryption and secure servers

– Access controls and authentication

– Regular security updates and testing


Your Rights


– Access and correct personal information

– Request deletion or restriction of processing

– Object to processing for legitimate interests


Changes to the Privacy Policy


We may update our Privacy Policy from time to time. For example, we may choose to collect additional information or use the data for purposes other than those set out in the Privacy Policy. In such a case, we will notify you in advance in an appropriate manner, for example by displaying a notice on the Service or by sending an email to you.


Further Information

If you would like more information about this Privacy Policy, the Service, or otherwise, please contact us at contactus@psmas.co.zw


Thank you for using the Service! We hope you enjoy it